When you’ve been in an industry long enough, one has the
unique opportunity to actually see the evolution of best practices that in the
end result in better business. Sometimes
these changes are trends moving forward for business in general and other times
they are thanks to technology and advances in the tools at our disposal. And
sometimes, they are moves specific to multifamily with the benefit directed
solely to our industry.
Everyone on your on-site teams is deserving of appreciation; however, it is maintenance who is often overlooked. While leasing teams may be awarded bonuses for doing well at their job and managers are often adorned with awards and honors for strong performance, it is the unsung heroes of maintenance who are often left behind in the recognition department.
Continue reading "Appreciate and Recognize Your Maintenance" »
Have you ever known someone who is just successful and happy in everything they do? You watch them sail through life as if they don’t have a care in the world, and yet they manage to land the big jobs, move up the corporate ladder effortlessly, and greet each day with a smile on their face.
Bringing Games into the workplace can create positive, competitive fun that will invigorate team members of all ages. Take a quick poll of your community site teams and find out how many have played a video game of some sort in the past 30 days. Whether it is Words with Friends, Angry Birds, Call of Duty, or online arcade games, chances are that nearly all of your team members have engaged in gaming of some type recently. Why is that? Because it is fun!
The NCAA Final Four games get underway this weekend. Across the country people are pumped up and ready for the action. Basketball fans are excited! But have you ever noticed that during championship tournament time, in any sport, fans seem to come out of the woodwork?
2012 is a leap year, and with that comes the always mystical, often underutilized leap day. The leap day: 24 hours that just materialize out of thin air…miraculous!
Ok, so it isn’t actually miraculous. It takes 365 days and 6 hours for our planet to rotate around the sun. The leap year was created to keep our calendar in sync with the planet’s rotation. Despite the scientific explanation, it’s understandable that an event that occurs only once every four years will feel special, even magical. After all, even someone who lives 100 years will only see 25 leap days!
The controlled chaos of many leasing offices is often indicative of some common problems that can easily be corrected. Often, these issues go unchecked because all of the problem-solving effort goes towards fixing resident issues, not internal operations.
Prior to calendars like the Gregorian or Julian, the seasons and equinoxes marked time. Time was more of a rolling event, without clear boundaries from one year to the next. Thanks to the structure of our calendar, we have an obvious beginning of each year on January 1st and an obvious end on December 31st.
Continue reading "Tick Tock, Look Back Before Looking Forward" »
We did a post a while back entitled the Top Five Tips for Regional Managers (http://blog.gracehill.com/ghexchange/2010/11/top-five-tips-for-regional-managers.html). It went over well, and it is time to follow up with another five helpful ideas for the road warriors of our industry, those Regional and District Managers.
