What Hurricane Sandy Can Teach Us

While our friends and communities in the Northeast deal with Hurricane Sandy and the rest of us are helpless to do anything but watch, we should spend a moment to reflect on our own emergency preparedness.

The Pursuit of Perfection

Every four years we are treated to the spectacle that is the Olympics. Elite athletes train for years for their moment, which can last only seconds, but create memories for a lifetime. These Olympians, winners and not, are all at the pinnacle of their sport and personify perfection.

Appreciate and Recognize Your Maintenance

Everyone on your on-site teams is deserving of appreciation; however, it is maintenance who is often overlooked.  While leasing teams may be awarded bonuses for doing well at their job and managers are often adorned with awards and honors for strong performance, it is the unsung heroes of maintenance who are often left behind in the recognition department.

Preparing a Perfect Market Ready Apartment

 

Our newest essential course, Preparing a Perfect Market Ready Apartment, is now live.  Check it out!

Fair Housing & the Leaning Tower of Service Requests

Picture the scene. It’s a Monday morning during the first week of the month at Acme Apartments. The maintenance team arrives to find close to two dozen non-emergency service requests have been submitted over the weekend.

Grace Hill Launches Safety Series - 47 courses!

Big news from Grace Hill today, we've just added 47 courses on safety! 25 of the courses are in English and 22 are in Spanish.  

Jana Muma, Grace Hill's Director of Learning and Development had this to say about the importance of safety training, "Safety experts stress that accidents are not random occurrences. They happen for a reason.  They are unplanned and unwanted, but nearly always preventable. When companies have an effective safety program in place, employees feel more comfortable and confident in their environment. And when employees feel safe in the workplace, absenteeism goes down and productivity goes up.  That is a win win! Safety training is an essential element of an effective Safety Program."  

Here is a preview that gives you a peak inside this important series - 

Tips for the Winter Season

Our good friend Mark Cukro at Service Team Training just shared his Tips for the Season with us from his training materials and newsletter.   They are so good, we had to pass along.

Switcheroo- Changing a Light Switch

Looking for a quick fix for a dated looking apartment? Installing paddle switches in place of traditional light switches can really make a big impact for very little cost.  

First Bed Bug Disclosure Law Hits the Books!

 
New York has the country's first Bed Bug Disclosure law. The law signed by Governor Paterson in late August requires landlords to disclose a one year history of bed bug infestations to renters.