When you’ve been in an industry long enough, one has the
unique opportunity to actually see the evolution of best practices that in the
end result in better business. Sometimes
these changes are trends moving forward for business in general and other times
they are thanks to technology and advances in the tools at our disposal. And
sometimes, they are moves specific to multifamily with the benefit directed
solely to our industry.
While our friends and communities in the Northeast deal with
Hurricane Sandy and the rest of us are helpless to do anything but watch, we
should spend a moment to reflect on our own emergency preparedness.
We’re probably all guilty of complacency every now and again. You work hard, you create a program or task that works great and everyone seems happy – why not sit back and enjoy? You can, but not for long. Complacency has a price, the price is the inability to adapt quickly to change and continue improving. You may think, if I am getting 100% on shops and can renew 45 to 55 percent of the time, I am a Rock Star and don’t need to worry about change or improving. You’d be right in that you are a rock star, but does anyone really need to stop improving or stop preparing for change?
Continue reading "If it ain’t broke – audit it, tweak it and improve upon it" »
Have you ever known someone who is just successful and happy in everything they do? You watch them sail through life as if they don’t have a care in the world, and yet they manage to land the big jobs, move up the corporate ladder effortlessly, and greet each day with a smile on their face.
The controlled chaos of many leasing offices is often indicative of some common problems that can easily be corrected. Often, these issues go unchecked because all of the problem-solving effort goes towards fixing resident issues, not internal operations.
Our latest course offering, Follow-Up Techniques, is now live and ready to assist leasing teams in learning the basics, overcoming challenges and power of great follow-up!
Multifamily professionals are like those in any other industry—time and experience are required for true expertise. Regardless of position or aspiration, experience is second to none when it comes to just “getting it.” The more you work, the better you get at your job. It’s as simple as that.
Theodore Roosevelt is credited with saying, "Far and away the best prize that life offers is the chance to work hard at work worth doing." Roosevelt's insight into employee motivation holds true today, people like doing work they perceive is worthwhile.
There is no "I" in teamwork; how many times have you heard that one? About a million? Well it is true that you can't be centered on yourself to be an effective teammember, but saying there is no "I" really implies one cannot be worried about their own goals or tasks, when that is precisely what one needs to do.
Our newest essential course, Preparing a Perfect Market Ready Apartment, is now live. Check it out!
